Alert railway staff return passengers’ lost bag on Jan Shatabdi
Ferozepur, July 2, 2025: Displaying a strong sense of duty and honesty, the ticket checking staff of the Amritsar-Haridwar Jan Shatabdi Express returned valuable belongings to a passenger who had accidentally left them behind on the train.
The incident took place on July 2, 2025, onboard Train No. 12054 (Amritsar-Haridwar Jan Shatabdi Express) in Coach No. C-1, where a passenger traveling on Seat Nos. 57, 58, and 59 forgot their valuable bag while alighting from the train. Upon receiving information about the lost item, Deputy Chief Ticket Inspector of Amritsar, Sanjeev Kumar, promptly acted with presence of mind. He traced the passenger’s mobile number using the handheld terminal device linked with their ticket details and contacted them immediately.
The passenger informed that, in a hurry while deboarding, they had accidentally left behind a bag containing valuable items and important documents. After completing the necessary verification process, the bag was safely returned to the rightful owner.
Expressing gratitude, the passenger appreciated the honesty and dedication of the ticket checking staff and thanked Indian Railways for their prompt assistance. Senior Divisional Commercial Manager, Paramdeep Singh Saini, announced that Sanjeev Kumar would be awarded a certificate of appreciation for his commendable act, encouraging other staff members to follow such exemplary conduct.