jio launches India’s first in flight Mobile Services
Mumbai, September 25, 2020: Jio and Panasonic Avionics Corporation subsidiary, AeroMobile, have partnered to launch India’s first in-flight services for JioPostpaid Plus users. Jio’s in-flight service will allow every Indian traveller travelling abroad, to stay connected with voice and data services on a flight, at affordable rates.
Currently, the in-flight services will be available to Indians when they travel abroad. Once the services are available in the Indian airspace, all Jio customers will have first access to them, so that they are connected even on flights within India.
As the first Indian operator to launch an in-flight roaming bundle, this proposition further cements Jio’s position as a market innovator and a technology leader, with a highly competitive offering that brings more value and greater experience for its nearly 400 million strong user base.
Akash Ambani, Director, Jio said, “JioPostpaid Plus brings with it industry-defining and highest-quality user experience, and through our partnership with AeroMobile we will now offer in-flight roaming services at an attractive price. We are delighted to bring this new service to our customers, who will be able to enjoy seamless, high-quality and secure roaming at 20,000 feet, keeping every JioPostpaid Plus user connected, always.”
Kevin Rogers, Sr Director Mobility Panasonic Avionics, CEO AeroMobile said, “We are pleased to partner with Jio, and broaden the reach of our connectivity services across India. With the new in-flight roaming bundle, JioPostpaid Plus customers no longer need to worry about connectivity whilst traveling. This new market-leading proposition shows continued commitment to providing the very best service to customers.”
JIO’S IN-FLIGHT PACKS:
Offer Name
|
` 499
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` 699
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` 999
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Pack Entitlement
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Data - 250 MB
Outgoing calls - 100 mins
SMS - 100 SMS
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Data - 500 MB
Outgoing calls - 100 mins
SMS - 100 SMS
|
Data - 1 GB
Outgoing calls - 100 mins
SMS - 100 SMS
|
Validity
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1 day
|
1 day
|
1 day
|
Note - Validity of 1 day represents full 24 hours, starting from 1st usage on the flight (to benefit users).
|
ANNEXURE: LIST OF AIRLINES
Sr
|
Partner Airlines
|
Airports Served
|
Services Enabled
|
1
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Aer Lingus
|
Scheduled transatlantic routes between Ireland and Orlando, Chicago, Boston, San Francisco, Washington DC, Newark, Los Angeles, Miami, Seattle, New York and Toronto.
|
Data and SMS
|
2
|
Air Serbia
|
AeroMobile services are available on flights from Air Serbia’s Belgrade hub to destinations in Europe, the Middle East and New York
|
All Services
|
3
|
Alitalia
|
New Delhi
AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalia’s hub airports Milan and Rome
|
All Services
|
4
|
Asiana Airlines
|
Asiana Airlines’ in-flight mobile phone network is available on flights from its Seoul hub to China, Japan, Philippines, Singapore and the United States.
|
All Services
|
5
|
Biman Bangladesh Airlines
|
New Delhi; West Bengal
AeroMobile services on selected flights to global destinations from its Dhaka hub
|
All Services
|
6
|
Cathay Pacific
|
Connected flights will depart from Cathay Pacific’s Hong Kong hub to destinations including Bangkok, Singapore, Osaka and other long-haul destinations.
|
Data and SMS
|
7
|
Egypt Air
|
New Delhi
EgyptAir offer AeroMobile services on selected flights to Europe, USA, Canada, South Africa and Asia.
|
Data and SMS
|
8
|
Emirates
|
New Delhi; Bangalore; Chennai; Mumbai and more
AeroMobile is available on over 300 flights every day, to and from Dubai.
|
All Services
|
9
|
Etihad Airways
|
New Delhi; Bangalore; Chennai; Mumbai and more
AeroMobile services are available on flights to and from Abu Dhabi. The services are subject to airline scheduling, and cannot be guaranteed, please check onboard announcements for connectivity options on your flight.
|
All Services
|
10
|
Euro wings
|
Connected flights will depart from EuroWing’s German hub in Cologne, travelling to destinations including Cuba, Phuket, Dubai and Barbados.
|
All Services
|
11
|
EVA Air
|
AeroMobile services are available on flights to and from Taipei, New York, Los Angeles and Vietnam.
|
Data and SMS
|
12
|
Kuwait Airways
|
New Delhi; Mumbai
The service is available on flights from Kuwait International Airport to various long-haul destinations.
|
All Services
|
13
|
Lufthansa
|
New Delhi; Bangalore; Chennai; Mumbai
Lufthansa serves routes worldwide from their Munich and Frankfurt hubs.
|
Data and SMS
|
14
|
Malaysia Airlines
|
Mumbai
Malaysia Airlines operate its connected A350 aircraft on flights to and from London Heathrow, Japan (Narita International Airport) and Hong Kong from their hub in Kuala Lumpur.
|
All Services
|
15
|
Malindo Air
|
New Delhi; Bangalore; Chennai; Mumbai and more
AeroMobile services are available on flights to and from Malaysia, Indonesia, Thailand, India, Nepal and Bangladesh.
|
All Services
|
16
|
SAS Scandinavian Airlines
|
SAS operates connectivity services on domestic Scandinavian routes and long-haul flights to the USA, Hong Kong, China and Japan
|
All Services
|
17
|
Singapore Airlines
|
New Delhi; Mumbai
AeroMobile services are available on routes to and from Singapore including London Heathrow, Hong Kong, Australia and Tokyo
|
Data and SMS
|
18
|
SWISS
|
Swiss operates connectivity services on domestic Scandinavian routes and long-haul flights to the USA, Hong Kong, China and Japan
|
All Services
|
19
|
TAP Air Portugal
|
Scheduled routes to South and Central America including; Brazil, El Salvador and Mexico.
|
Data and SMS
|
20
|
Turkish Airlines
|
New Delhi; Mumbai; Chennai
The service is available on flights from Turkish Airlines Istanbul hub to various long-haul destinations.
|
Data and SMS
|
21
|
Uzbekistan Airways
|
Uzbekistan Airways offer AeroMobile services on selected flights to destinations including Europe, Asia and USA
|
All Services
|
22
|
Virgin Atlantic
|
New Delhi
The service is available on all flights from London Gatwick and selected flights from Manchester and London Heathrow
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HOW TO USE JIO’S IN-FLIGHT PACKS:
Jio users with valid in-flight connectivity pack can start using the pack, once their flight (supported) reaches 20,000 feet or higher in the following way:
1. Switch on the smartphone and turn-off the Airplane Mode
2. Your phone will automatically connect to the AeroMobile network. The network name may differ dependent on the handset
3. If your phone does not connect to the AeroMobile network automatically, you will need to go to ‘Carrier’ in your phone settings and manually select AeroMobile
4. Ensure Data Roaming is on to use data services
5. Once connected, you will receive a welcome text and other relevant information
6. You can now use your mobile phone to call, text, email and surf the internet